HOW TO ORDER

1. Place an order

Online
Email [email protected]

Do not send credit card information via email.

Note: Products cannot be added after order is submitted.

2. Confirm + pay by phone (24 – 48 hrs)

Confirm items/substitutions and arrange payment/pickup (see right)

3. Pickups will occur noon-7pm daily

$20 minimum

24 – 48 hour turn around whenever possible

INSTRUCTIONS + SUBSTITUTIONS

Please utilize the note function in the cart to indicate the following:

1) Items you are seeking that are not on the site. A co-op team member will call with recommendations.

2) Your comfort with substitutions for a comparable product, which may be common depending on stock and supply levels. Co-op staff will confirm all substitutions by phone before completing orders. Providing your preferences upfront streamlines the process.

3) For items sold by weight, include approx. number/size of items.

PAYMENT

Payment will not occur online. Rather, once an order is filled, you will receive a phone call from staff to arrange payment and pickup.

Note: If you cannot be reached at this point in the process, the order will be taken off the queue until a return call is received.

PICK-UP

When you arrive, pull into a curbside pickup numbered parking spot, and be ready to open your trunk.
Call the co-op (716-655-2667) with your parking spot and name.
A co-op team member will drop your order in your trunk. You’re off!

RETURNS

Due to the nature of the pandemic situation, the co-op cannot accept returns of any products at this time. Please plan ahead and double check your order.